Dealership charged me for front plate install?!

[Vette1993]

Some of these dealers think that if you are rich enough to own a Vette, that you won't care (or notice) if they creep an extra charge into your invoice. Deceitful BS from a supposed prominent dealership is just plain disgusting, and dumping the dealer to buy from another source is the best punishment. Screwing over a customer invariably creates an important trust issue, which reflect in the total loss of future sales to said customer. How stupid can that be for them! We're talking thousands of lost dollars here!

 

[ddgermann]

Thanks guys!

I dealt with Laurie for my steering wheel install the wheel install. I love Laurie she was very helpful. I think she was thrown under the bus though by the sales manager trying to blame the plate thing on her saying she didn’t know it was a gm part that should have come when pdi was done. I told them straight up I don’t buy that and way to throw your service adviser under the bus. As for the steering wheel, I told finally explained to my sales guy that the time added for modification was hard to believe and I showed him the photo of the wheel with the buttons installed without fitment issues. His response was “ Yeah I don’t know why they would do that.” Lol PLUS on my way home
View attachment 25232
That’s on the highway going straight
I really hope it’s just wheel alignment issue but I have a feeling the wheel wasn’t ligned up properly before tightening the big torx screw in the middle.aaaahh I don’t want you guys to think that I’m a miserable person always complaining because I’m not lol. I’m very happy with the car and so excited I got to drive it today for 3 hours! Haha I also got to meet about a dozen of the guys from the GTA corvette group. Oh Marc did reach out to me through email. I’d like to give them a change to make things right so we’ll see.

Wow... some real attention to detail by the guy who installed your wheel...

Quick fix though. It has to be pulled and rotated 1 spline to the left.

 

[JCWP]

Well, I work in a law firm and there are at least 3 young lawyers looking into getting a vette after seeing my car. Guess what I told them? Stay away from Leggat in Burlington.

Oh and they also installed my steering wheel. This is what the job order said.
View attachment 25181
View attachment 25182

The attached photo of the wheel was taken prior to me taking the buttons and wires out because I wanted them to use the new wires and buttons. Does that look like there’s fitment issues with the cover? Unless the buttons on the 2019 are bigger than the previous models, I don’t see a reason for them to mod it.

I told them about it. Let’s see how they explain this one. I left a marking on the wheel so I’ll know if they touch it to add proof

I like the new steering. OEM product?

 

[Jeffer2013]

Wow... some real attention to detail by the guy who installed your wheel...

Quick fix though. It has to be pulled and rotated 1 spline to the left.

looks like one or 2 splines maybe one

 

[YFCvii]

Thanks guys!

I dealt with Laurie for my steering wheel install the wheel install. I love Laurie she was very helpful. I think she was thrown under the bus though by the sales manager trying to blame the plate thing on her saying she didn’t know it was a gm part that should have come when pdi was done. I told them straight up I don’t buy that and way to throw your service adviser under the bus. As for the steering wheel, I told finally explained to my sales guy that the time added for modification was hard to believe and I showed him the photo of the wheel with the buttons installed without fitment issues. His response was “ Yeah I don’t know why they would do that.” Lol PLUS on my way home
View attachment 25232
That’s on the highway going straight
I really hope it’s just wheel alignment issue but I have a feeling the wheel wasn’t ligned up properly before tightening the big torx screw in the middle.aaaahh I don’t want you guys to think that I’m a miserable person always complaining because I’m not lol. I’m very happy with the car and so excited I got to drive it today for 3 hours! Haha I also got to meet about a dozen of the guys from the GTA corvette group. Oh Marc did reach out to me through email. I’d like to give them a change to make things right so we’ll see.

Gee whiz .... Wonder if the tech had an aligning position/mark setup before removal of the stock wheel that could just be matched on the install. Could it be that simple or does the wheel keep spinning as one torcs it ??? I have this on my boat of all things .... I have to describe rotation in terms that can be understood.
How does one say it ? ...
A) rotate it 5 minutes counter clockwise
B) rotate it 55 minutes clockwise
C) rotate 30 degrees left (or port)
.... I’ll be on attempt number 3 if the boat launch does not have “joy” with a straight wheel this year.

So the steering wheel annoyance is completely understood .... the trick is to stop the money tap from flowing in the process ...

 

[grandsp69]

Wow... some real attention to detail by the guy who installed your wheel...

Quick fix though. It has to be pulled and rotated 1 spline to the left.

Yeah,
I was hoping it’s was a wheel alignent thing.

I like the new steering. OEM product?

Thank you, no I got it from a vendor on Instagram

 

[JCWP]

Question: I was thinking of removing the word : "corvette" from the rear. I am a minimalist and do not like a lot of badging on my cars; besides, you know it is a corvette - the crossed flags. What do you say CCF members.

 

[ddgermann]

Question: I was thinking of removing the word : "corvette" from the rear. I am a minimalist and do not like a lot of badging on my cars; besides, you know it is a corvette - the crossed flags. What do you say CCF members.

I like the idea and agree. My letters are black against my black car so very subtle. Changed to the crossed flags emblem to carbon fibre as well so no colour back there.

 

[JCWP]

I like the idea and agree. My letters are black against my black car so very subtle. Changed to the crossed flags emblem to carbon fibre as well so no colour back there.

Sounds like a plan then. Thank you. Are you driving yet?

 

[YFCvii]

The only minimalist thing I did with my Corvette, I noticed on the second day ... inside my wallet.

 

[grandsp69]

Question: I was thinking of removing the word : "corvette" from the rear. I am a minimalist and do not like a lot of badging on my cars; besides, you know it is a corvette - the crossed flags. What do you say CCF members.

Going to floss mine off haha

 

[YFCvii]

Going to floss mine off haha

Imagination is going wild

and there goes @ddgermann Coffee ...
(I know it’s morning at this moment where he is) sorry Bud

 

[ddgermann]

Sounds like a plan then. Thank you. Are you driving yet?

I’m still in Asia but after a little trip to Bali next week I plan to be home and in the seat on April 23.
Weather gods will be generous I hope

 

[grandsp69]

Bring some of the hot weather home!

 

[AxeZ06]

Good luck! Keep us posted

At the dealer now.
They don't know if they can adjust the alignment.
So they won't be touching it.
I'm carrying on with the oil change.
Should be done soon.
I think I'll try race ready.

 

[Jeffer2013]

At the dealer now.
They don't know if they can adjust the alignment.
So they won't be touching it.
I'm carrying on with the oil change.
Should be done soon.
I think I'll try race ready.

They don’t know if they can adjust it

Ask them to put in writing that it is normal
Ask them how far each spline moves the wheel in writing

In frick inn bee leave able

 

[grandsp69]

They don’t know if they can adjust it

Ask them to put in writing that it is normal
Ask them how far each spline moves the wheel in writing

In frick inn bee leave able

Axe doesn’t have the steering problem it was me. I’m going to the dealership this Saturday. The service manager told me first that they’ll try and correct it by doing an alignment. I told them NO way you’re touching the alignment because it was fine before the install and if you adjust the tie rod to compensate for the pull, one end will be longer than the other. So, he agreed to take the wheel off realign and reinstall.

I will update on Saturday.

Axe let me know how it goes with race ready. I’m planning on taking my car there to lower it and install my xpipe.

 

[YFCvii]

At the dealer now.
They don't know if they can adjust the alignment.
So they won't be touching it.
I think I'll try race ready.

They don’t know if they can adjust it
Ask them to put in writing that it is normal
Ask them how far each spline moves the wheel in writing
In frick inn bee leave able

Axe doesn’t have the steering problem it was me.

CCF-CSI reenactment ...
Victim of an interpretive "alignment" derail ...

CCF Rocks

 

[AxeZ06]

Well I'm home.
My head hurts.
My car was done, out front waiting.
Paper work baffled them. That wasted 45 minutes.
They billed me $167.47 for my FREE oil change.
I was told dexos is free. Mobil 1 is an upgrade!
After explaining to the advisor that the warranty is void, sans mobil 1, and part of the reason we pay a hundred grand she checked with the service mgr. Ok, we need to change the paperwork.
It cost me nothing.
The alignment specialist was off sick today.
He's supposed to call me tomorrow re the street setup I desire.
Ohhhh my head!

 

[YFCvii]

There is a GM Canada bulletin that all dry sump Corvettes are to have Mobil 1 oil renews with the inclusive program ... that dealership would have that bulletin ... and not shovel the bull ... the most annoying thing next to c7 ZR1 availability shenanigans. I have one inclusive renew and then I pay the bill ...
this is what I told these “extra fee” dealerships - I will not return and go to more reputable dealerships who know about the program.

@AxeZ06 - I PM'd you two documents that I have in my files that I received from my dealership shop manager who
#1 - states Mobil 1 for Dry Sumps and #2 - 5 oil changes are in the 2yr program for Dry Sumps (non-dry sump gets 4)