Look at this part they sent me. I ordered a brake/clutch pad. They sent a mislabelled emergency foot brake pad. How does a person working at CD not know this is not a brake/clutch pad. I mean it's 2" wide and tall!
That is why I washed my hands of them and just kept the poor quality parts. I have a box of crap chinesium Corvette parts that will never be used. I refused to pay shipping back.The worst part is, I'm going to have to box it up, take it to the post office, pay for postage and wait 2 weeks to get the correct one.
I was hoping after all this they would have just sent out the correct one right away, but not corvette depot, they want you to feel the pain for their mistakes.
Great question.Ok, ok, I get the message here. I had them bookmarked and a few things in the cart, but have now deleted them. So... can anybody recommend a good, preferably Canadian, site to deal with or is that a topic for another thread?
I used them in the past, they are a middle man operation with no savings over direct orders to the states Paragon or Corvette Central. I thought buy Canadian, but they are not worth it.I recently purchased about $1,300 worth of parts with corvettedepot.ca Never mind the fact it took forever to receive the order and 4 of the parts were back-ordered. One of the parts, a very expensive set of chrome hood inserts was clearly defective. I took pictures, filled out the paperwork, and sent them back (my cost) 3 weeks rolls by and this guy at CD says he's waiting for an answer, an answer for what and from who? He was always vague about this. Finally, after 3 weeks he says the manufacturer should get back to us in a week and a half. (which could mean another 3 weeks). I said, according to your refund policy I am entitled to a refund for defective products within 30 days, ? I would like to request a refund as I'm not willing to wait another 2 weeks +.
He says oh, that's a whole new set of paperwork I have to fill out and request! I said had I known it was going to take months to get the inserts replaced I would have just requested a refund right away. Why didn't you tell me this in the beginning? He said not up to me to tell you what to do, say what!
If that wasn't bad enough, the brake /clutch pad that was back-ordered arrived and it was a tiny emergency brake pad about 2 inches wide! I called Ron at CD and he said I'll send out a return RMA, send pictures and send it back, wtf is going on here. I'm spending money and time sending you parts back at my expense and waiting weeks upon weeks to get a refund or replacement all due to your screw-ups!
Corvette depot will never see another dime from me, the incompetence is beyond belief!
....Corvette Central just got my second order for $1,000. We'll see how that goes but I'm betting nothing tops being jerked around by corvettedepot.ca
This is good advice but .....here is my take:My 2 cents worth is you have to shop. I have looked at CD, the hose connection I needed was from the water pump up to the expansion tank. CD was more expensive without shipping and taxes then the same part from Corvette Central including exchange
shipping and taxes. Got the parts in about 2 days from CC.
Weatherstrip... I checked CD, Eckler, CC, mid America, Rock Auto, Zip. Prices were all over the place and quality was not clear.. I wound up going with Corvette Rubber Company . Made in USA, great quality and perfect fit. Cost was midway between cheapest and highest,
A lot of basic parts like brakes are easily sourced locally as was a water pump. Prices and quality from Rock Auto are good, and quoted in CDN dollars, you pay only the total on your invoice at checkout and delivery is a few days. In general CD always seems to have the highest prices and the longest delivery times.