LESSON TO LEARN!! In this age of available on-line information...do your homework. Not only researching the reliability of a particular model, check on the reliability of a manufacturer to stand behind their product in the event of a problem. In this case, it seems the dealer doing the service is responsible, but the manufacturer should be investigating the service department for shoddy work being performed. It reflects on their products! For example, Toyota makes a good product, with a generally strong dealership service record, but they fail to acknowledge a reoccurring, prevalent, or defect problem that may affect a particular model, literally ignoring consumer complaints, leaving owners with an out-of-pocket expense that should be covered by Toyota. Repairs are eventually undertaken after a class action suit has been effected. As far as Mitsubishi, Kia, and Hyundai are concerned, all their products are fairly good for the first three years, after that...lookout!