I have heard of GM Corvette Certified Technicians and have been told that "our dealership has those" but I think it was not true. They have these in the US at some dealers but can anyone confirm there are any in Canada? If there are none is there another way to tell if the guy working on your car knows what he/she is doing on Corvettes? This is a problem in North America as I read Tadge Jeuchter discussing the issue of not having Corvette Certified Techs at Corvette selling dealers on another forum.
Looking for GM Corvette Certified Tech
- Thread starter GM MUSL
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There is also a specific certification for Corvettes. That is what I am referring to. Tadge was asked about this because it is a problem getting proper services on Corvette and why the selling dealers are not required to all have them.
That is what I meant also. ALL Corvette dealers MUST have a certified Corvette technician.
There is no firm GM requirement for all Corvette dealers to be Corvette certified. Most of the larger dealers will be certified but if in doubt, ask to see the tech's shingle. Should be hanging over his work station.
I expect this will, or may already have changed for the C8, given the total revamp of the vehicle and I would hope a reputable dealer would advise truthfully if they do not have a certified Corvette technician and the specialty tools to service a Corvette.
From the mouth of babes. Credit to JVP Of CF.
Tadge Juechter answered:
"Thank you for the question, slickstick. Having talked to thousands of customers over the years, all Corvette team members are acutely aware of this concern. In addition, many of us or close family members own Corvettes and have more personal experiences with Corvette service – mostly positive but a few negative. Of course, the negative stories get far more air-play than the positive ones, but yes, this is an acknowledged issue because we hear the real-world stories.
To give everyone reading this some background: All Chevrolet dealers are independent businesses. By law, automakers cannot own dealerships, a rule Tesla is challenging in court. So, even though you can buy an Apple product in an Apple-owned store, the auto industry has been singled-out for different treatment under the law. The result is that we have limited leverage over the dealer operations. Dealers are as different as the markets they serve. For some, the Corvette is a huge part of their business and the way they operate it shows that priority. Others sell only a few Vettes a year and so don’t want to invest large amounts in Corvette service capability.
Here are some important facts to keep in mind:
From the mouth of babes. Credit to JVP Of CF.
Tadge Juechter answered:
"Thank you for the question, slickstick. Having talked to thousands of customers over the years, all Corvette team members are acutely aware of this concern. In addition, many of us or close family members own Corvettes and have more personal experiences with Corvette service – mostly positive but a few negative. Of course, the negative stories get far more air-play than the positive ones, but yes, this is an acknowledged issue because we hear the real-world stories.
To give everyone reading this some background: All Chevrolet dealers are independent businesses. By law, automakers cannot own dealerships, a rule Tesla is challenging in court. So, even though you can buy an Apple product in an Apple-owned store, the auto industry has been singled-out for different treatment under the law. The result is that we have limited leverage over the dealer operations. Dealers are as different as the markets they serve. For some, the Corvette is a huge part of their business and the way they operate it shows that priority. Others sell only a few Vettes a year and so don’t want to invest large amounts in Corvette service capability.
Here are some important facts to keep in mind:
- Not all Corvette dealers are Corvette Certified
- Certified Corvette dealers are required to keep their Sales and Service staff trained on both the product features and the technical functions of the vehicle. The training is updated each model year
- Certified Corvette dealers are required to have all of the special tools necessary to repair the vehicle.
- Dealers have access to all new service communications (bulletins and preliminary information)
- Dealers are required to view Emerging Issues training. This keeps the technicians updated with the latest diagnostic information and repair procedures.
So technically then we should seek out a Corvette certified dealer. I guess I read (heard) it differently.
Now I am not sure about the tools that I thought all dealers who service Corvettes had to have.
Thanks for the clarification.
Now I am not sure about the tools that I thought all dealers who service Corvettes had to have.
Thanks for the clarification.
YW. If you have proximity, buy the car anywhere I guess, but certainly agree to seek out a certified dealer for service. JMO
Why not ask ... who has a dealership near you that is happy with their Corvette Service?
I would not service my Corvette at any Dealership who cannot Sell Brand new ones.
Most certainly applicable that a Dealer has delivered a C8 too - they will be up-to-date.
Real good GM Dealerships are up-and-up with a Customer about this stuff.
I do realize the issue when it comes to "Corvette Experienced" and a "Passionate Technician"
who enjoys and really cares about what he/she does. This is what I am just finding out
when it comes to Hummer Servicing too ... it is definitely a bit of leg-work and I hope you
are able to find one that works well ...
and then post your success so that we know your remedy and then others can be referred ...
Cheers
I have preferences between Dealerships for Sales & Service/Parts.
I have learned over the years not to tie the two together as I find a Dealership can have excellent
Parts & Services and be just terrible at Sales. It is all about the people (and they do come & go as well).
I would not service my Corvette at any Dealership who cannot Sell Brand new ones.
Most certainly applicable that a Dealer has delivered a C8 too - they will be up-to-date.
Real good GM Dealerships are up-and-up with a Customer about this stuff.
I do realize the issue when it comes to "Corvette Experienced" and a "Passionate Technician"
who enjoys and really cares about what he/she does. This is what I am just finding out
when it comes to Hummer Servicing too ... it is definitely a bit of leg-work and I hope you
are able to find one that works well ...
and then post your success so that we know your remedy and then others can be referred ...
Cheers
I have preferences between Dealerships for Sales & Service/Parts.
I have learned over the years not to tie the two together as I find a Dealership can have excellent
Parts & Services and be just terrible at Sales. It is all about the people (and they do come & go as well).
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That would definitely NOT be my resolve for my friend's Hummer ... lol
(damn thing will probably have the engine in the back too ... lol)
(sorry for the derail folks ... but both have a similar servicing issue)
I am still trying to resolve my problem today but my frustration is that my current (not yet delivered) is C8 sitting at the dealer with a simple brake bleed problem they have not been able to fix for 3 days. My previous Corvettes have also not been correctly serviced due to dealer unfamiliarity with Corvettes and GM Canada does little or nothing about it and it is not only one dealer. I hate arguing with these dealers and having to educate them on correct service procedure and just want a knowledgeable Certified Corvette tech to handle my Corvettes.
From my experience, GM actually does try to do a LOT to get dealerships on board with what should and should not be done, keeping the sales and service staff educated and up-to-date on everything. As previously mentioned, it's really up to the dealership what they choose to do about it. GM really cannot force anything on the dealership.
Going even further, not only does the dealership needs to want to do it, but so does the individual person working there.
I know ... you were not the first (come & go) in my lifetime of over
20 new GM vehicles purchases and as many new and used GM referrals.
Reason why I eventually get to know the Owners and Mangers too.
If I understand this correctly, your problem is somewhat unusual and I certainly see why you are frustrated. Not yet really possible for you to simply take it to another dealership where you know there are good qualified Techs. Your dealership has truly let you down by not getting in the expertise they need to resolve this or going back to GM to resolve it if it is some kind of defect. I would be losing my mind by now.
Start with some calls to GM and then consult your lawyer if they don't come right. Once you do finally get the car you do not ever have to go back to that dealer for anything. A better and known dealership can take care of your car from then on. (and likely sell you your next one)
Hope this gets sorted out quickly for you.
I"m having some difficulty navigating these forums, so this may not be the right place for this question. However, I'd like to know if anyone is aware of OEM or aftermarket camber plates for the C8. I will be tracking mine in 2021 and would really like to be able to change from street to track (-3.0) without to much work or cost each time.
HJ
HJ
There is no such thing as a camber plate for a Corvette. They do not have MacPherson struts. Camber is adjusted using eccentric mounts on the lower a-arms and/or by installing shims between the upper a-arm mounts and the chassis. It is very adjustable from the factory. Even with the stock equipment, you can probably adjust all four corners in less than half an hour. Any extra equipment will make the process a bit faster and easier to get accurate settings.
I do not believe anyone makes camber kits for the C8 yet.
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