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Corvette
C8 Forum
Why is it so Hard to Find Out Orders Status ?
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<blockquote data-quote="emtae001" data-source="post: 236321" data-attributes="member: 7037"><p>It's been 7 weeks since my deposit was taken and order placed at dealership. I reached out twice now to Chevrolet Canada regarding order status. They said they would get back to me within 24-48 hours. Both times I had to call them back 5 days later. They also couldn't provide me with an event code number. Here's what they told me today "At this time your order has been accepted by GM and will be placed in sequence for production. Presently we are unable to provide a Target Production Week however we do recommend you follow up with your dealership or Customer Care in 3-4 weeks for further details"</p><p>Does that mean the status code is 2000 ?</p><p>I asked what the event code is. She said "I am sorry event codes are not provided" I asked where do get them from? Reply "Event codes are only provided in the plants , they are not provide in vehicle updates"</p><p>I have reached out to my dealership. Their response was it's still at build stage/order. Whatever that means. Is this normal ? I keep seeing posts from people stating their event codes and TPW.</p></blockquote><p></p>
[QUOTE="emtae001, post: 236321, member: 7037"] It's been 7 weeks since my deposit was taken and order placed at dealership. I reached out twice now to Chevrolet Canada regarding order status. They said they would get back to me within 24-48 hours. Both times I had to call them back 5 days later. They also couldn't provide me with an event code number. Here's what they told me today "At this time your order has been accepted by GM and will be placed in sequence for production. Presently we are unable to provide a Target Production Week however we do recommend you follow up with your dealership or Customer Care in 3-4 weeks for further details" Does that mean the status code is 2000 ? I asked what the event code is. She said "I am sorry event codes are not provided" I asked where do get them from? Reply "Event codes are only provided in the plants , they are not provide in vehicle updates" I have reached out to my dealership. Their response was it's still at build stage/order. Whatever that means. Is this normal ? I keep seeing posts from people stating their event codes and TPW. [/QUOTE]
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Corvette
C8 Forum
Why is it so Hard to Find Out Orders Status ?
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