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Corvette
General Corvette Discussion
WARNING! WARNING! WARNING! Livingston International Replies to Car Damage Claim!
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<blockquote data-quote="VelocityYellowRules!" data-source="post: 49467" data-attributes="member: 1318"><p>Good evening Gentlemen,</p><p></p><p>Just back from my first road trip to Grande Prairie. I wanted to check to see if Livingston had replied to my email to them from two days ago:</p><p></p><p>Good morning Joanna,</p><p></p><p>I find it interesting that Livingston have a $500 deductable per claim that this in essence allows Livingston to damage a customers vehicle for up to $500 in repairs without any responsiblity of compensating the customer who made the mistake of trusting that Livingston was a company who could be hired to safely transport their vehicle.</p><p></p><p>How was it determined that the chip on the left quarter panel was pre-existing? I do not recall seeing this noted on the pre-delivery form that I saw in Edmonton when I picked up the car.</p><p></p><p>I look forward to threading about this experience at length on the National Corvette Website, my user name being VelocityYellowRules!</p><p></p><p></p><p>And no surprise there has been no reply to this yet. Is there mention of a $500 deductable? I'm not sure, but my question is why I should be dinged for the deductable when it is their "accident" and their insurance that covers it. </p><p></p><p>I mean when we have an accident and it is someone else's fault are we expected to pay their deductable? That seems to be Livingston's position which would seem to be odd.</p><p></p><p>But yes guys, get the word out and I will have to see about leaving a comment on their website about my experience in having them take responsibility for this damage the caused to my car. If I can't get them to take responsibility for the remaining $750 maybe I can at least save some other poor innocent from going through this experience as well.</p><p></p><p>I've considered small claims court, since I could file the charges here in Peace River and they would then have to defend here or go without a lawyer (they could submit paparwork) if I understand in their defense and that would cost them more than $750........based on my divorce experience anyway!</p><p></p><p>Best of all would be for one of you, the next time you're in need of shipping services, to call Livingston International and to let them know that how they treated me in this case resulted in them losing a customer rather than my being able to post a thread with praise being responsible for them gaining a customer instead.</p><p></p><p>Odd that Livingston International would not consider their reputation worth more than $750............</p><p></p><p>Cheers,</p><p></p><p>Garry</p></blockquote><p></p>
[QUOTE="VelocityYellowRules!, post: 49467, member: 1318"] Good evening Gentlemen, Just back from my first road trip to Grande Prairie. I wanted to check to see if Livingston had replied to my email to them from two days ago: Good morning Joanna, I find it interesting that Livingston have a $500 deductable per claim that this in essence allows Livingston to damage a customers vehicle for up to $500 in repairs without any responsiblity of compensating the customer who made the mistake of trusting that Livingston was a company who could be hired to safely transport their vehicle. How was it determined that the chip on the left quarter panel was pre-existing? I do not recall seeing this noted on the pre-delivery form that I saw in Edmonton when I picked up the car. I look forward to threading about this experience at length on the National Corvette Website, my user name being VelocityYellowRules! And no surprise there has been no reply to this yet. Is there mention of a $500 deductable? I'm not sure, but my question is why I should be dinged for the deductable when it is their "accident" and their insurance that covers it. I mean when we have an accident and it is someone else's fault are we expected to pay their deductable? That seems to be Livingston's position which would seem to be odd. But yes guys, get the word out and I will have to see about leaving a comment on their website about my experience in having them take responsibility for this damage the caused to my car. If I can't get them to take responsibility for the remaining $750 maybe I can at least save some other poor innocent from going through this experience as well. I've considered small claims court, since I could file the charges here in Peace River and they would then have to defend here or go without a lawyer (they could submit paparwork) if I understand in their defense and that would cost them more than $750........based on my divorce experience anyway! Best of all would be for one of you, the next time you're in need of shipping services, to call Livingston International and to let them know that how they treated me in this case resulted in them losing a customer rather than my being able to post a thread with praise being responsible for them gaining a customer instead. Odd that Livingston International would not consider their reputation worth more than $750............ Cheers, Garry [/QUOTE]
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Corvette
General Corvette Discussion
WARNING! WARNING! WARNING! Livingston International Replies to Car Damage Claim!
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