Squeaky wheel

[1st Vette]

So maybe the old " squeaky wheel gets the grease " might actually be true....

We have received confirmation that your swag package has been shipped. Additionally, we have confirmed that your welcome kit request has been processed and that your VIN is on the distribution list.

Please note that, unfortunately, Customer Care is unable to track the status of welcome kit shipments or provide an estimated delivery date. The welcome kit program is managed directly by our Marketing team, and shipment details are not available to us.

If you have any further questions or require additional assistance, please do not hesitate to contact us at 1-888-446-2000.

All the best,
Cameron

 

[dyoung]

Good to hear, but it shouldn't be this hard.
But you are getting an additional swag package.

 

[1st Vette]

Good to hear, but it shouldn't be this hard.
But you are getting an additional swag package.

For sure , you shouldn't have to ask .......... but in this case it worked. I have received about 5 email follow-ups since I called a couple of weeks ago. Now we'll see what they send .