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Corvette
C8 Forum
Deferring DCT Filter At 1st Service
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<blockquote data-quote="1st Vette" data-source="post: 332459" data-attributes="member: 8909"><p>This.</p><p>gm</p><p>HOME OFFICE LETTER</p><p>NUMBER:</p><p>DATE:</p><p>To:</p><p>CATEGORY: SUBJECT/PROGRAM NAME: HIGHLIGHTS</p><p>2022-601R02</p><p>NOVEMBER 7, 2022</p><p>GM CANADA DEALERS</p><p>SERVICE</p><p>2COMPLIMENTARY LUBE-OIL-FILTER PROGRAM UPDATED ATTACHMENT 'A' REIMBURSEMENT AMOUNTS</p><p>WHATS' NEW?</p><p>(SUBJECT TO PROGRAM GUIDELINES) Updates made to reimbursements shown within Attachment A summary.</p><p>Reminder:</p><p>2023 MY vehicles are eligible for this 2 Complimentary Lube-Oil-Filter Program. As outlined in Attachment 'A' - 2022-601, the GM Canada 2 Complimentary Lube-Oil-Filter Program for GMC, Chevrolet, and Buick (the "LOF Program"), includes a maximum total of two (2) lube-oil-filter services at intervals in accordance with the oil life monitoring system and the vehicle's Owner's Manual. Additionally, Corvette customers are eligible for a DCT (Dual Clutch Transmission) filter replacement and transmission fluid top of at the time of their first oil change.</p><p>Program Details:</p><p>The LOF Program provides customers with an ACDelco oil and filter change in accordance with the oil life monitoring system (taking into account customer convenience and preference in having their oil changed at the time of the 12,000 KM tire rotation) and as indicated in the vehicle's Owner's Manual for two (2) years or 24,000 KM, whichever occurs first, on 2023 MY vehicles. Fluid top offs, inspections, tire rotations, wheel alignments and balancing, etc. are NOT covered.</p><p>Customers are limited to two (2) lube-oil-filter service events during the LOF program period. Corvette</p><p>customers are limited to one (1) DCT filter service event during the LOF program period. This program is our opportunity to provide eligible new vehicle customers with an exceptional service experience and build a trusting, loyal relationship. fI accomplished, ti wil lead to long term service retention and provide a broader base of customers who wil return ot the dealership for customer pay business and future vehicle sales. Plus, customers wil stil be able to purchase the respective GMC, Chevrolet, Buick Maintenance Plan through Motors Insurance Corporation (MIC), our preferred and contracted provider of</p><p>extended warranty plans.</p><p>Dealers should continue ot reference 2021-601 and revisions for the 2022 MY, 2020-601 and revisions for the 2021 MY, 2019-601 and revisions for the 2020 MY.</p><p>Bob McCielland</p><p>Director Customer Care &Aftersales</p><p>Al Home Office Letters and related documents and information should be treated as STRICTLY CONFIDENTIAL and not to be posted on CCF .</p><p> So pay for the first oil change or do it yourself and you still have the two free ones as well as the TX service . This way you can tailor it to your preferences/milage .</p></blockquote><p></p>
[QUOTE="1st Vette, post: 332459, member: 8909"] This. gm HOME OFFICE LETTER NUMBER: DATE: To: CATEGORY: SUBJECT/PROGRAM NAME: HIGHLIGHTS 2022-601R02 NOVEMBER 7, 2022 GM CANADA DEALERS SERVICE 2COMPLIMENTARY LUBE-OIL-FILTER PROGRAM UPDATED ATTACHMENT 'A' REIMBURSEMENT AMOUNTS WHATS' NEW? (SUBJECT TO PROGRAM GUIDELINES) Updates made to reimbursements shown within Attachment A summary. Reminder: 2023 MY vehicles are eligible for this 2 Complimentary Lube-Oil-Filter Program. As outlined in Attachment 'A' - 2022-601, the GM Canada 2 Complimentary Lube-Oil-Filter Program for GMC, Chevrolet, and Buick (the "LOF Program"), includes a maximum total of two (2) lube-oil-filter services at intervals in accordance with the oil life monitoring system and the vehicle's Owner's Manual. Additionally, Corvette customers are eligible for a DCT (Dual Clutch Transmission) filter replacement and transmission fluid top of at the time of their first oil change. Program Details: The LOF Program provides customers with an ACDelco oil and filter change in accordance with the oil life monitoring system (taking into account customer convenience and preference in having their oil changed at the time of the 12,000 KM tire rotation) and as indicated in the vehicle's Owner's Manual for two (2) years or 24,000 KM, whichever occurs first, on 2023 MY vehicles. Fluid top offs, inspections, tire rotations, wheel alignments and balancing, etc. are NOT covered. Customers are limited to two (2) lube-oil-filter service events during the LOF program period. Corvette customers are limited to one (1) DCT filter service event during the LOF program period. This program is our opportunity to provide eligible new vehicle customers with an exceptional service experience and build a trusting, loyal relationship. fI accomplished, ti wil lead to long term service retention and provide a broader base of customers who wil return ot the dealership for customer pay business and future vehicle sales. Plus, customers wil stil be able to purchase the respective GMC, Chevrolet, Buick Maintenance Plan through Motors Insurance Corporation (MIC), our preferred and contracted provider of extended warranty plans. Dealers should continue ot reference 2021-601 and revisions for the 2022 MY, 2020-601 and revisions for the 2021 MY, 2019-601 and revisions for the 2020 MY. Bob McCielland Director Customer Care &Aftersales Al Home Office Letters and related documents and information should be treated as STRICTLY CONFIDENTIAL and not to be posted on CCF . So pay for the first oil change or do it yourself and you still have the two free ones as well as the TX service . This way you can tailor it to your preferences/milage . [/QUOTE]
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C8 Forum
Deferring DCT Filter At 1st Service
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