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agreed once you get all the facts, or most of them the decision is much easier to make


any bashing that took place was not only based on the facts as presented but on a genuine effort to ensure proper work was done


and just so you know they call them STEALERSHIPS for a good reason


you have indeed provided extra valid information and perhaps as a learning experience you could relay this to the service writer or the person who does the billing to put an extra explanation in order to inform the customer ( the one that pays the bills and your salar) so that there is an easier transition from work to payment


you may have 30 years pulling wrenches but in the same vein some of us have had 45 years of dealership experiences that were less than satisfactory


case in point  in the mid 70’s gm paid to have leaks corrected in  the rear end


NOW THEY CALL IT WEEPING AND IT IS NORMAL AND DO NOTHING TO CORRECT THE ALLEDGED PROBLEM


anyway welcome and enjoy the forum


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