Search
Search titles only
By:
Search titles only
By:
Forums
New posts
Search forums
Members
Registered members
Member Map
Current visitors
New profile posts
Search profile posts
What's new
New posts
All posts
Trending
Latest activity
New media
New Events
New review items
New Users & BDays
New User Announcements
Birthday Announcements
New classified ads
New showcase items
New classified comments
New showcase comments
Classifieds
New ads
New comments
Latest content
Latest feedback
Latest questions
Advertiser list
Search classifieds
Media
New media
New comments
Search media
Events
New events
Donate
My CCF
Toolbox
Mailing Lists
My Shop
Reviews
New items
Latest content
Latest reviews
Latest questions
Brands
Search reviews
Showcase
New items
New comments
Latest content
Latest updates
Latest reviews
Author list
Series list
Search showcase
Log in
Register
Search
Search titles only
By:
Search titles only
By:
New posts
Search forums
Members
Registered members
Member Map
Current visitors
New profile posts
Search profile posts
Menu
Install the app
Install
Reply to thread
Corvette
C8 Forum
DDE Youtube Play by Play
JavaScript is disabled. For a better experience, please enable JavaScript in your browser before proceeding.
You are using an out of date browser. It may not display this or other websites correctly.
You should upgrade or use an
alternative browser
.
Message
<blockquote data-quote="gone" data-source="post: 205954" data-attributes="member: 5899"><p>I don't blame DDE for being unhappy. They agreed to the extra $5K payment but on top of that, they were apparently hit with other charges they weren't told about, plus they didn't get the usual "new car delivery servicing" with the BASIC one being that the dealer presenting them with a <u>clean</u> car. </p><p></p><p>However and to be fair to the dealer (*as unpopular that may be, given everyone's posts so far on this thread*), it may have its own side to this story such as:</p><p></p><p>1. DDE insisted on getting the car ASAP so the dealer wasn't given time to clean it up properly. Or perhaps (?) there was a COVID-caused delayed delivery to the dealer and there was a set date for DDE to pick up the vehicle, so shortly after the car arrived at the dealer, DDE's transport arrived to pick it up? But if so, I would have expected the dealer to contact DDE to let them know there was no time to clean it up.</p><p></p><p>2. the dealer <u>routinely</u> charges for all the extras on DDE's bill, such as the $699 admin fee", the $499 "platinum key and remote exchange", and the $769 "tire and rim protection" and unless the customer says otherwise, those charges are automatically added on? This last one sounds fishy though, if DDE wasn't ever told anything about those charges. I'm not familiar with the "platinum key and remote exchange" but my Web search points me to "First Canadian" (not GM) providing that coverage for lost or damaged key fobs and it seems odd to get that coverage w/o specifically applying for it. As well, I was told by an Alberta Chev dealership that GM did not offer tire/rim coverage for Corvette's run-flats and if not, this would also be an after-market non-OEM warranty and again I'd be surprised it was automatically placed with a vehicle w/o the buyer filling in the appropriate paperwork. When purchasing a new vehicle, I've always had to fill out this type of paperwork for any warranty items beyond the standard manufacturer vehicle warranty.</p><p></p><p>I note for reviews the dealer (if you put much or any faith in them) show:</p><p></p><p>-a 4.3/5 rating after 125 reviews on its Facebook page;</p><p>-a 4.9/5 rating after 31 reviews on the "DealerRater" page although the last 4 were all 1/5;</p><p>-a 2.5/5 rating after only 3 reviews on Yelp;</p><p>-a 4.1/5 rating after 338 reviews on "mobials.com" but the last reviews were in 2016;</p><p>-no reviews with the Better Business Bureau (BBB) and 2 resolved complaints, but hey at least it's registered with the BBB.</p><p></p><p>I'd be curious to see what "Moepig777" is able to find out about the dealership, but keep in mind it's easy to slag someone or a business, when you're only getting one side of the story.</p></blockquote><p></p>
[QUOTE="gone, post: 205954, member: 5899"] I don't blame DDE for being unhappy. They agreed to the extra $5K payment but on top of that, they were apparently hit with other charges they weren't told about, plus they didn't get the usual "new car delivery servicing" with the BASIC one being that the dealer presenting them with a [U]clean[/U] car. However and to be fair to the dealer (*as unpopular that may be, given everyone's posts so far on this thread*), it may have its own side to this story such as: 1. DDE insisted on getting the car ASAP so the dealer wasn't given time to clean it up properly. Or perhaps (?) there was a COVID-caused delayed delivery to the dealer and there was a set date for DDE to pick up the vehicle, so shortly after the car arrived at the dealer, DDE's transport arrived to pick it up? But if so, I would have expected the dealer to contact DDE to let them know there was no time to clean it up. 2. the dealer [U]routinely[/U] charges for all the extras on DDE's bill, such as the $699 admin fee", the $499 "platinum key and remote exchange", and the $769 "tire and rim protection" and unless the customer says otherwise, those charges are automatically added on? This last one sounds fishy though, if DDE wasn't ever told anything about those charges. I'm not familiar with the "platinum key and remote exchange" but my Web search points me to "First Canadian" (not GM) providing that coverage for lost or damaged key fobs and it seems odd to get that coverage w/o specifically applying for it. As well, I was told by an Alberta Chev dealership that GM did not offer tire/rim coverage for Corvette's run-flats and if not, this would also be an after-market non-OEM warranty and again I'd be surprised it was automatically placed with a vehicle w/o the buyer filling in the appropriate paperwork. When purchasing a new vehicle, I've always had to fill out this type of paperwork for any warranty items beyond the standard manufacturer vehicle warranty. I note for reviews the dealer (if you put much or any faith in them) show: -a 4.3/5 rating after 125 reviews on its Facebook page; -a 4.9/5 rating after 31 reviews on the "DealerRater" page although the last 4 were all 1/5; -a 2.5/5 rating after only 3 reviews on Yelp; -a 4.1/5 rating after 338 reviews on "mobials.com" but the last reviews were in 2016; -no reviews with the Better Business Bureau (BBB) and 2 resolved complaints, but hey at least it's registered with the BBB. I'd be curious to see what "Moepig777" is able to find out about the dealership, but keep in mind it's easy to slag someone or a business, when you're only getting one side of the story. [/QUOTE]
Insert quotes…
Verification
Post reply
Corvette
C8 Forum
DDE Youtube Play by Play
Top
Bottom
You're browsing as a
Guest
. Please register to receive all manner of go-faster benefits on CCF. Click
HERE
to login or register.