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You mentioned that you got a new E-Ray so as the original purchaser you are entitled to two oil changes within 36 months on a 2024 and 1 DCT filter change. Check out the attached letter from GM with regards to this that I originally sent to members of this forum a couple of years ago and Murray has posted on this site. Why would W/N refuse to do routine maintenance for you? I can call a General Manager of another local to you GM dealer that I know if you are not satisfied with the answer you are getting.
