Can a dealer get a customer's order accepted without an actual allocation being received for the customer or do they have to wait UNTIL they get an allocation to submit the order and have it accepted? I'm not referring to the preliminary order but an actual received by GM order.
I called the Concierge today for an update and the lady on the phone confused the hell out of me as well as told me that although she saw my order number it's not showing at even 3000 status.
My dealer called me mid-September and advised that my order was accepted and gave me an order number which I confirmed is in GM's system. My understanding is that; dealer gets allocation, goes to the next person on their list, submits order then you wait until a TPW is given but the concierge told me the dealer can get an order in without an actual allocation, which would put the order in an indefinite stall until the dealer actually receives an allocation for the order. I'm confused as s**t right now.
I called the Concierge today for an update and the lady on the phone confused the hell out of me as well as told me that although she saw my order number it's not showing at even 3000 status.
My dealer called me mid-September and advised that my order was accepted and gave me an order number which I confirmed is in GM's system. My understanding is that; dealer gets allocation, goes to the next person on their list, submits order then you wait until a TPW is given but the concierge told me the dealer can get an order in without an actual allocation, which would put the order in an indefinite stall until the dealer actually receives an allocation for the order. I'm confused as s**t right now.
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