Reply to thread

Message

Well today's update.
I agree with what everyone is saying and I really don't care if the front fascia gets repaired or not. It's more a car with a retail price of over 105K that's under 2 years old with 7K on the OD that there is a TSB on the issue and I get shrug off. Well I thought I would take it one step at a time. So today I looked up on the WEB and got the GM customer satisfaction number and called them. You even push one for Corvette and Cadillac so we must be special ya think. Got a girl on the phone with absolutely no personality at all. Gave her all the info and she told me according to my VIN there was no paint issue. I did mention the TSB at the beginning of the call and then near the end when she said there were no issues I mentioned it again. Gave her the TSB number and she said she would call the dealership (don't know why since I didn't buy my car there but they have the best body shop) and talk to her management and call me back. So I am sitting with my phone waiting for the call.
I'm sure she is going to call me back and apologize for the problem and have my Vette fixed immediate. Oh sorry that was my son's Toyota.

<blockquote data-quote="GSBob" data-source="post: 218848" data-attributes="member: 4950">Well today&#039;s update.&nbsp; I agree with what everyone is saying and I really don&#039;t care if the front fascia gets repaired or not. It&#039;s more a car with a retail price of over 105K that&#039;s under 2 years old with 7K on the OD that there is a TSB on the issue and I get shrug off. Well I thought I would take it one step at a time. So today I looked up on the WEB and got the GM customer satisfaction number and called them. You even push one for Corvette and Cadillac so we must be special ya think. Got a girl on the phone with absolutely no personality at all. Gave her all the info and she told me according to my VIN there was no paint issue. I did mention the TSB at the beginning of the call and then near the end when she said there were no issues I mentioned it again. Gave her the TSB number and she said she would call the dealership (don&#039;t know why since I didn&#039;t buy my car there but they have the best body shop) and talk to her management and call me back. So I am sitting with my phone waiting for the call. I&#039;m sure she is going to call me back and apologize for the problem and have my Vette fixed immediate. Oh sorry that was my son&#039;s Toyota.</blockquote>

[QUOTE="GSBob, post: 218848, member: 4950"] Well today's update. I agree with what everyone is saying and I really don't care if the front fascia gets repaired or not. It's more a car with a retail price of over 105K that's under 2 years old with 7K on the OD that there is a TSB on the issue and I get shrug off. Well I thought I would take it one step at a time. So today I looked up on the WEB and got the GM customer satisfaction number and called them. You even push one for Corvette and Cadillac so we must be special ya think. Got a girl on the phone with absolutely no personality at all. Gave her all the info and she told me according to my VIN there was no paint issue. I did mention the TSB at the beginning of the call and then near the end when she said there were no issues I mentioned it again. Gave her the TSB number and she said she would call the dealership (don't know why since I didn't buy my car there but they have the best body shop) and talk to her management and call me back. So I am sitting with my phone waiting for the call. I'm sure she is going to call me back and apologize for the problem and have my Vette fixed immediate. Oh sorry that was my son's Toyota. [/QUOTE]

Verification