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Covid19 Fallout Observations
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<blockquote data-quote="ddgermann" data-source="post: 213340" data-attributes="member: 3537"><p>Small update Nik: I was scheduled to fly to YEG from BKK today however a few day ago AC sent me an updated itinerary with the Bangkok to Hong Kong segments taken out. So no flight to from here to Hong Kong offered or a refund for the fare difference. (This is a full business class ticket with a frequent flyer) </p><p>So yesterday I spent an eternity on the phone and the best I could do was cancel the flight; pay the cancellation fee and take a flight credit valid for 24 months for the balance owed me. Also if the fare is more when I rebook I pay more... if the fare is less I receive no refund for the difference.</p><p></p><p></p><p>Welcome the new normal... All these "COVID policies" are really starting to piss me off.</p></blockquote><p></p>
[QUOTE="ddgermann, post: 213340, member: 3537"] Small update Nik: I was scheduled to fly to YEG from BKK today however a few day ago AC sent me an updated itinerary with the Bangkok to Hong Kong segments taken out. So no flight to from here to Hong Kong offered or a refund for the fare difference. (This is a full business class ticket with a frequent flyer) So yesterday I spent an eternity on the phone and the best I could do was cancel the flight; pay the cancellation fee and take a flight credit valid for 24 months for the balance owed me. Also if the fare is more when I rebook I pay more... if the fare is less I receive no refund for the difference. Welcome the new normal... All these "COVID policies" are really starting to piss me off. [/QUOTE]
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