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I've had mixed results trying to get info from "Order Management" since the last time I called, they refused to talk to me and said they'd only talk to a "dealer". So I'd suggest calling the Customer Assistance Centre: 1-800-263-3777 and have your order number handy. They got back to me within 2 hours and provided the status of my order. Good luck!And I don't think the dealer has to pay for the car right away. I know from past info, that cars usually sit on the dealer lot for 3 months before the dealer has to pay GM, which is why dealers tend to reduce prices after they've had a vehicle on their lot for a few months. That's admittedly OLD information (30 years ago) so I don't know what happens now but can't imagine dealers having to pay up front. Plus with COVID they may even have their time for payment to the manufacturer further extended.
I've had mixed results trying to get info from "Order Management" since the last time I called, they refused to talk to me and said they'd only talk to a "dealer". So I'd suggest calling the Customer Assistance Centre: 1-800-263-3777 and have your order number handy. They got back to me within 2 hours and provided the status of my order. Good luck!
And I don't think the dealer has to pay for the car right away. I know from past info, that cars usually sit on the dealer lot for 3 months before the dealer has to pay GM, which is why dealers tend to reduce prices after they've had a vehicle on their lot for a few months. That's admittedly OLD information (30 years ago) so I don't know what happens now but can't imagine dealers having to pay up front. Plus with COVID they may even have their time for payment to the manufacturer further extended.
