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Corvette
C7 Z06
car lagging
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<blockquote data-quote="YFCvii" data-source="post: 221038" data-attributes="member: 3252"><p>Wow that sure sounds very familiar to the "song" of a few of the GM Dealer Service Desk people of my past ...</p><p>This is when I politely ask for the Service Manager's time to help explain it to me.</p><p>Normally the Manager is good to help as long as I keep myself with a calm presence (that's always the customer's most difficult part).</p><p>Yes, on an occasion or two, I have had a Manager that appears to only have "just managing to keep his job" on his mind ...</p><p></p><p>That's when it's time to get a referral to another dealer ...</p><p>Best referral is from someone who knows a Dealership and who is also known by them.</p><p>This is how I work and realize it's a bit more time for the customer.</p><p>Only mentioning this as I've done it often and I also know that others on this Forum to do it.</p><p></p><p>Best of Fortune on your remedy and hoping to hear of a successful update from you here. <img src="/styles/smilies-extra/vette-smileys/thumbsup.gif" class="smilie" loading="lazy" alt=":thumbs:" title="Thumbsup :thumbs:" data-shortname=":thumbs:" /></p></blockquote><p></p>
[QUOTE="YFCvii, post: 221038, member: 3252"] Wow that sure sounds very familiar to the "song" of a few of the GM Dealer Service Desk people of my past ... This is when I politely ask for the Service Manager's time to help explain it to me. Normally the Manager is good to help as long as I keep myself with a calm presence (that's always the customer's most difficult part). Yes, on an occasion or two, I have had a Manager that appears to only have "just managing to keep his job" on his mind ... That's when it's time to get a referral to another dealer ... Best referral is from someone who knows a Dealership and who is also known by them. This is how I work and realize it's a bit more time for the customer. Only mentioning this as I've done it often and I also know that others on this Forum to do it. Best of Fortune on your remedy and hoping to hear of a successful update from you here. :thumbs: [/QUOTE]
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Corvette
C7 Z06
car lagging
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